Residential Letting Service

Residential Letting Services

Peace of Mind
Convenience
Comfort
Security

Because good value, clean accommodation is not enough

Our aim is to:-

Exceed tenant expectations by offering good value homes for rent in desirable. locations with superior service in both administration and maintenance terms.
Establish and develop our reputation for added value in expert property management services.
Ensure a stable and secure future to staff through prudent cost management and investment in development.

Renting a property can be an ideal way of:-

Avoiding the long term commitment that comes with taking on a mortgage.
Allowing you to assess the facilities, location and desirability of an area prior to purchase.
Giving yourself thinking space before deciding to purchase a property yourself.
Avoiding the responsibility for maintenance and repair of the building.
Getting accommodation quickly.
Getting accommodation less expensively than the costs of purchasing a home.
Providing greater flexibility when required to move elsewhere, for work or pleasure.

However, these benefits can be outweighed if

You cannot find accommodation of a suitable standard.
There is no accommodation in your desired area.
The rent charged by the landlord is unrealistically high.
You don't have time to scour the papers and ring round.
You have to chase absentee landlords to conduct necessary repairs.
You are not assured that the foam furniture complies with fire safety regulations.
You are unsure whether or not the annual gas and electricity checks have been conducted.
You have no guarantees about your neighbours.
You have hassle in securing return of your deposit.
You do not have a proper, legal agreement, setting out your rights as a tenant.
You have arguments or stale-mate over cleaning communal areas.

These are good reasons for choosing a residential letting agency. You get:-
·

Peace of mind that the appropriate legislation is complied with.
The agents knowledge of realistic market rents.
Wide range of properties available to suit your personal requirements.
Saves time in flat hunting.
An agent to manage the relationship with the landlord.
All tenants are required to provide satisfactory references, including your neighbours.
Security of knowing repairs will be done when promised.
Security of tenure with professionally drafted agreements.

With ABC residential letting you get:-
·

An excellent general standard of accommodation.
A professional and personal service.
Knowledge of letting in the residential field.
Friendly and helpful administrative staff.
Competent and trustworthy maintenance and repair contractors.
Compliance with all the good practice codes of the relevant professional bodies.
Expertise on relevant legislative requirements.
Peace of mind.
All regulations are met and often exceeded, including foam in furniture and annual gas and electric safety checks.
·Most repairs not requiring parts or specialised materials are completed within 1 week.
A high standard of maintenance with a full team of qualified trades people.
All tenants, including your neighbours, have to provide satisfactory references prior to being accepted as tenants.
Your tenancy agreement is a professionally drafted agreement giving you security of tenure.

Convenience
·

Every property thoroughly cleaned prior to you taking up occupation.
A regular internal cleaning service on request basis for small additional charge.
The vast majority of flats come inclusive with window cleaning and garden maintenance.
Most flats have telephone sockets.
Flexible payment options including standing order, direct debit, cheque, cash and even personal collection by arrangement if required.
Most flats have plumbing for a washing machine.
Some properties have garages to let on-site.
Assisted departure, including meter readings and hassle free deposit return.

Comfort

Most flats are centrally heated.
Most flats have shower units.
All flats have aerials for television reception.
Some flats also have cable/satellite option if subscription is required.
The vast majority of soft furnishings are less than three years old, including sofas and beds.
Some flats offer microwave ovens.

Security

Most have well lit off-street parking.
Where there is a communal front door all flats have an intercom facility.
Most ground floor flats have burglar alarms.
Most flats have roller barrel security or mortice locks.

A professional and personal service

Our Standard Service Includes:-

No obligation accompanied viewing of property by flexible appointment.
Expertise in matching your needs to available property.
Taking up references.
Preparing and signing appropriate tenancy agreement.
Preparation and checking of inventories on commencement and surrender of tenancy.
Flexible collection of rent to suit your preference.
Changing over of services i.e. gas and electric.
Advice on contents insurance if required.
24 hour emergency call out service.
Arrangement of repairs/maintenance as required.
Confidentiality that your address will not be given to third parties.
Residential properties are usually let for a minimum period of 6 or 12 months.
Prospective tenants unable to provide a months rent as deposit and a months rent in advance are declined for the protection of existing tenants.

What you can expect

Prior to moving into your flat/property

An appointment for signing the rental agreement, providing references, payment of rent and deposit and collection of your welcome pack, including sight of the applicable gas safety certificates for your property.
The flat will be thoroughly cleaned.
Appliances and fixtures are checked.
Inventory to be prepared.

Once let we will

Collect rent on the terms agreed.
Conduct maintenance repair work, as necessary.
Conduct annual gas and electric safety check.
Clean all communal areas on a minimum of once weekly basis.
Clean windows and maintain gardens, if applicable

.
Once vacant we will

Inspect the property for damage caused or missing inventory items.
Make deductions for damage and outstanding service charges, prior to release of deposit.

Repairs and Emergencies

In an emergency that, if left unattended, is likely to cause serious damage to the property, an emergency repair is carried out immediately.

Minor repairs are frequently carried out in one visit. More significant repairs may take longer if parts or special materials are required, but you will be informed.

ABC has a long standing relationship with many of the contractors who are invited to tender for work. Contractors who are found to be unreliable or untrustworthy are not invited to tender, regardless of how competitive their prices may be.

Any repairs are at the landlord's expense unless they are caused by the tenant or tenant's friends, in which case the cost will be charged to the tenant.

Expertise on relevant legislative requirements

ABC is knowledgeable and keeps abreast of applicable legislation so that you can have peace of mind.

ABC advises all landlords of the annual inspection requirements for gas and electrical items and the application of the Furniture and Furnishings (Fire and Safety Amendment) to furnished lettings.